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Help Center - FAQ

FAQ

BILLING/CREDIT CARD INFORMATION

Why Is My Credit Card Declining

SHIPPING INFORMATION

Shipping Time Frame

Shipping Dimension of Compostio

RETURNS

Return Policy

Return Form

WARRANTY

Return Policy

Return Form

USING COMPOSTIO OUT OF THE BOX FOR THE FIRST TIME

Instruction Manual, Food Guide, and Quick Guide

Initial Set Up Process:

Adding Food Waste for the First Time

BEST PRACTICES FOR SUCCESSFUL COMPOSTING

First Batch of Compost, Mixing, and Transferring

Adding Waste and Transfer the Compost

CONTACTING CUSTOMER SERVICE

Contact Customer Service for Technical Assistance

Customer Service Hours

TROUBLE SHOOTING

First Batch of Compost, Mixing, and Transferring

Adding Waste and Transfer the Compost

Wetness in Cure Tray

Wet Compost and Mold

How to Reset Your Unit

Unit is not heating

Eliminating Odors

Sawdust vs Sawdust Pellets

How to Purchase Sawdust Pellets